North Carolina SAVAN Program : Statewide Automated Victim Assistance and Notification : offering a means and an opportunity to access information and notification

NC SAVAN Facts • The offender will not know you are registered with NC SAVAN. • If you are not home, NC SAVAN will leave a message on an answering machine. If there is no answer, NC SAVAN will keep calling back until you enter your PIN or until 24 hours have passed. Calls are made seven days a week from 8am-8pm. • You may get a call from NC SAVAN in the middle of the night only IF one or more of the following events occurs; the offender 1) is released 2) escapes or 3) is captured. If you prefer not to receive phone calls, you may also register your e-mail address as an alternative option for receiving notifications. • When you are called, listen to the message, then enter your PIN when asked. Entering the PIN lets NC SAVAN know that you received the call and will stop the notification from sending again. • Do not register a phone number with NC SAVAN that rings to a switchboard. • You can also register for e-mail notifications. • You can register more than one phone number and/ore-mail address. • You must re-register each time the offender re-enters the criminal justice system or when the offender is moved to another criminal justice agency (e.g. county jail to the Department of Correction). Victim Services Legal Aid of NC, Inc. 1-919-856-2564 www.legalaidnc.org North Carolina Attorney General’s Office Citizens Rights Section 1-919-716-6780 www.ncdoj.gov North Carolina Coalition Against Domestic Violence 1-919-956-9124 www.nccadv.org North Carolina Coalition Against Sexual Assault 1-919-870-8881 www.nccasa.org North Carolina Department of Correction Office of Victim Services 1-866-719-0108 www.doc.state.nc.us/victimservices North Carolina Victim Assistance Network 1-800-348-5068 www.nc-van.org North Carolina Victims Compensation Program 1-800-826-6200 www.nccrimecontrol.org To report abuse or neglect, contact your county Department of Social Services. For a listing go to: www.dhhs.state.nc.us/dss/ NC SAVAN Information Write down the following information and keep in a safe place: Offender name North Carolina SAVAN Program Statewide Automated Victim Assistance and Notification Offering a means and an opportunity to access information and notification Offender custody number Your four-digit PIN Notes What is the VINE Service? The NC SAVAN program uses a service called VINE to provide automated information and notification. What do I do if I forget my PIN? Call the 24/7 toll-free number for assistance at 1-877-627-2826. Where do I get the offender’s custody identification number? You can visit www.ncsavan.org to obtain an offender ID or call 1-877-627-2826. 1 -877-NC-SAVAN Toll-free (1-877-627-2826) TTY 1-866-847-1298 Online Information and Registration: www.ncsavan.org This brochure was supported by NC SAVAN, Award No. 130-1 -09-041 -AV-629 and Award No. 130-1 -09-007-BH-697 awarded by the U.S. Department of Justice, Victims of Crime Act, and the Byrne Justice Assistance Grant, through the N.C. Department of Crime Control & Public Safety and the Governor's Crime Commision. This publication was printed at a cost of $0.05 per copy. R 10/10