★ ★★
ONLINE SERVICES
IMPORTANT STATISTICS
AS OF JUNE 30, 2020
Online Collections and Payments
Over $19.7 million collected in court costs,
fines, fees, and probation payments
Electronic Compliance and Dismissal
Includes 8 eligible offense types
Over 12,581 requests submitted
339 Proof of compliance documents
submitted
95% of requests for dismissal granted
payNCticket
Approximately 35.6% of waivable offenses*
paid using payNCticket
57,265 citations processed
‘Court appearance may be waived by
defendant.
Online Reduction
11,444 Reductions requested
8,090 Reductions offered
Civil eFiling
113,442 Initial and subsequent filings for
participating counties
231 Attorneys and paralegals registered
107 Attorneys and paralegals trained
Court Date Notifications
12,235 Subscriptions
13,635 Notifications
42,121 Reminders
QUOTES FROM STAKEHOLDERS
New Hanover County
Clerk of Superior Court
"If you come down to New Hanover
Courthouse on any given day and look at
the traffic of the public trying to pay fines
and fees anytime, there's a line. [With
online payments], you won't have to fight
with driving down here or coming through
the security system, or taking time off from
work."
Chief District Court Judge
Judicial District 15A
"The recently introduced Electronic
Protective Order System instituted in
Alamance is one of the most dramatic
advances in the handling of domestic
violence cases in many years."
(CONTINUED)
DON'T STAND IN LINE
GO ©NLINE
NCCOURTS.GOV/SERVICES
As part of the Judicial Branch's eCourts initiative, expanded web-based services are available
for the convenience of citizens and the improved efficiency of the judicial system. Citizens
may go online to pay court-related costs and fees, request dismissal of minor traffic cases, pay
or request a reduction for speeding tickets, and submit certain court filings. Citizens can also
subscribe to email and text notifications on criminal court date changes.
Drivers who have received a ticket have several options for saving time and avoiding a trip to
court. The Judicial Branch online services portal now offers a convenient, consolidated lookup
for all traffic citations. The system interfaces directly with N.C. Department of Motor Vehicles
(DMV) data as well as Judicial Branch criminal records to evaluate the user's eligibility for all
citation-related services and informs them of their online options. These may include payment
of their ticket and related costs, request for dismissal of minor driver license, registration,
inspection, and insurance offenses, or reduction of speeding charges.
Each of these options is fast and user-friendly for the public, while greatly reducing the time
district attorneys and clerks need to review and process traffic cases. In addition, case data is
updated automatically, resulting in quicker disposition of cases.
The online services portal also allows citizens to pay court costs, fines, and fees for most
criminal and infraction cases online after disposition in court. For insurance offenses, the latest
enhancement to the online services portal allows citizens to select an existing image from
a laptop or PC of the appropriate DL-123 or FS-1 form provided by the insurance carrier. It
also allows an image of the form to be captured using a mobile phone. These added features
provide the added convenience of shorter lines and wait times for citizens at clerk cashier
windows, less paperwork for judicial staff, and less traffic in courthouses. The latest addition to
the online services portal includes subscribers to receive criminal court date notifications via
email or text message.
The civil eFiling options allow court papers to be filed electronically, filing fees to be paid
online, court notices to be sent, and court information to be retrieved via the internet. Initially
piloted to allow electronic filing of civil superior cases and special proceeding foreclosure
cases, civil eFiling is now available in certain counties for domestic violence cases. Through
domestic violence eFiling, victims of domestic violence can apply for and obtain ex parte
protective orders from a secure, remote location, offering an even greater benefit than
convenience— safety. Additionally, eFiling is available for the Supreme Court, Court of Appeals,
and Business Court.
Learn more about Online Services at www.NCcourts.gov/services
