Training MATTERS
A Publication of the NC DSS Family Support and Child Welfare Services Statewide Training Partnership
Volume 10. Number 1 • November 2008
Training Matters is produced by the
North Carolina Division of Social Services
Family Support and Child Welfare
Services Statewide Training Partnership,
an organization dedicated to developing
and delivering competency-based, job¬
relevant. accessible child welfare training.
Partners include:
• NC Division of Social Services
• NC Association of County Directors
of Social Services
• Appalachian Family Innovations at
Appalachian State University
• Center for Family and Community
Engagement at NC State University
• Independent Living Resources. Inc.
• NC Child Welfare Education
Collaborative
• Resources for Change, Inc.
• UNC-Chapel Hill School of Social
Work (Jordan Institute for Families)
• UNC-Chapel Hill School of Medicine
• UNC-Greensboro Department
of Social Work
We Want to Hear from You!
If you have questions or would like to
comment about something that appears in
Training Matters, please contact Teresa
Turner, Program Administrator, Family
Support and Child Welfare Services Staff
Development, NC Division of Social
Services, 2412 Mail Service Center, 325 N.
Salisbury Street, Suite 531, Raleigh, NC
27699-2412, State Courier: 56-20-25.
(Teresa.Turner@ncmail.net,
919/334-
1175).
Visit Our Website
Go to <www.trainingmatters-nc.org>
This issue of Training Matters was
produced by John McMahon of the
UNC-Chapel Hill School of Social Work.
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An Overview of NC's Child
Welfare Training System
North Carolina's county departments
of social services have an important
job. Under state and federal law, they
are responsible for ensuring the
safety, well-being, and permanence of
children in every community. To
fulfill this responsibility agencies
need child welfare professionals who
know how to do their jobs well.
Fortunately, our state has
developed a child welfare training
system to help county agencies meet
this need. Administered by the NC
Division of Social Services, this
system provides agencies with access
to training that is competency-based,
job-relevant, accessible, consistent,
and timely. When agencies and
individuals know how to use it, this
system is an excellent way to enhance
the professional development of child
welfare staff at all levels.
This special issue of Training
Matters explains how the system is
organized, lists required courses,
and answers common questions. The
goal is to make sure county agencies
know what this system can do and
how to use it to their advantage.
If you have questions or specific
child welfare training issues you'd
like to discuss, please contact Teresa
Turner, Team Leader of the Division's
Family Support and Child Welfare
Services Staff Development Team
(919/334-1
175. Teresa. Turner@nc
mail.net).
In This Issue
How Courses Are Structured . 2
Course Listing . 3
Inclement Weather Policy . 3
Required Courses . 4
How to Register . 5
Creating an Account on
ncswLearn.org . 5
Using ncswLearn.org . 6
Snapshot of the Training System
m
The system offers county child welfare agencies:
A Continuum of Training. The Division and its partners
offer a continuum of more than 50 classroom-based and
online courses that develop job-relevant knowledge and skills
to meet the needs of workers and supervisors at all experience levels.
Regional Training Centers. To make training more accessible and
affordable, the Division has training centers in Asheville, Charlotte,
Fayetteville, Greensboro, and Kinston. These centers reduce agency travel
costs and time away from the office for child welfare staff. Information about
the regional training centers can be found online at the following location:
<https://www.ncswlearn.org/help/siteinfo.aspx>
ncswLearn.org. This gateway web site allows child welfare workers and
supervisors to take online courses, find training events at a glance, apply
online to register for training, track their training attendance history, review
which courses are required, recommended, or elective, and much more.
No registration fees are charged for child welfare courses offered
through this training system.