STATISTICAL HIGHLIGHTS
Fiscal Year 2022-23
Alternative Dispute Resolution
2,227 family financial cases completed
3,726 arbitration cases completed
5,342 mediated settlement cases completed
Child Custody Mediation
17,656 people attended orientation
8,581 child custody cases mediated
9,312 mediation sessions held
3,983 parenting agreements drafted
Language Access Services
9 NCAOC Spanish court interpreters
76 certified Spanish court interpreters
1 certified Portugese court interpreter
2 certified Russian court interpreter
1 certified Vietnamese court interpreter
Family Courts
44,567 domestic cases filed
Only 31.4% of pending domestic cases in
family court districts were more than one
year old compared to 53.5% in non-family
court districts
154 days pending median age of domestic
cases
School Justice Partnerships (SJPs)
SJPs in 54 counties at end of FY 2022-23
Domestic Violence eFiling
14 counties serving 51% of state's
population
Disability Access
569 accommodation requests received
through online form; 53% from defendants
595 ASL and ASL + CDI interpreter team
assignments in 65 counties
WHO WE ASSIST
Court Officials
Judges, clerks of court, district attorneys,
magistrates, defense attorneys, parent
attorneys, Guardian ad Litem (GAL)
attorneys
Court Staff
Custody mediators, family court staff, clerks,
treatment court staff, court administrators,
court managers, court coordinators, court
assistants, Guardian ad Litem staff, grant
and contract staff
Contractors
Interpreters, permanency mediators
STAKEHOLDERS
Citizens, N.C. Department of Health and
Human Services, treatment providers,
Treatment Alternatives for Safer
Communities (TASC) staff, school staff,
N.C. Department of Public Safety, N.C.
Department of Public Instruction, and UNC-
Chapel Hill (SOG and School of Social Work-
Family and Children's Resource Center)
COURT PROGRAMS DIVISION
The North Carolina Administrative Office
of the Courts (NCAOC) Court Programs
Division assists North Carolina's state courts
in providing justice and increasing access to
justice for families and individuals who face
civil, child welfare, delinquency, and criminal
court actions. This is accomplished through
specific programs and services, many of which
create pathways for resolving conflict in a less
adversarial, more effective way.
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Programs that are supported by NCAOC Court Programs staff and field staff
include:
• Alternative dispute resolution services
• Child custody and visitation mediation
• Interpreting and translation services
• Unified family courts
• Access and visitation for non-custodial parents
• Treatment
/
recovery courts
• School Justice Partnerships
• Disability access
Other critical programs that are supported solely by NCAOC Court Programs
staff include:
• Juvenile Court Improvement Program
• Domestic violence
• Jury Support
At the heart of each court program is providing information, advice, support,
and solutions to court officials and staff daily. The Court Programs Division
is dedicated to making available tools, services, and training to advance
the efficient management of court resources; providing research and best
practices; communicating, collaborating, and partnering with stakeholders;
identifying, encouraging, and supporting innovations in court management,
services, and programs; and modeling performance measurement and
accountability for outcomes of programs.
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Assisting court officials and court staff to provide justice and increase access to justice
through court programs and services
