Secretary Moses Carey, Jr.
As the holidays approach, I fi nd myself thinking how
fortunate I am to have been entrusted with the leadership
of the Department of Administration. Since I joined you
in March, I have seen fi rsthand the dedication and grit of
our employees, who work hard to achieve the sometimes
challenging goals set before them.
I would like to take this opportunity to thank each and
every one of you – not only for your support of our
efforts to streamline how we do business, but also for
the sense of pride and commitment you bring to the job.
I am confi dent that we will meet and even exceed our
goals by continuing to pull together.
In this time of continued economic uncertainty, it is more
important than ever that we focus our efforts very clearly
on our Strategic Plan. Our offi cial playbook, the plan will
document our successes as well as our misses; not only on
the Division and Department level, but soon, also in individual performance management.
While this might concern some, I believe it is easier to win when you know the rules.
Expectations here and throughout state government are high, but I am convinced that our
employees will do what is needed to meet the mission.
I feel this way because I have seen ample evidence already. I’m sure you’ve seen it, too, which
is why I want your input in selecting the 2010 DOA Employee of the Year. I invite each
and every member of our team to submit a nomination. We are looking for people who have
exhibited the qualities that are refl ected in the Department’s mission of delivering services for
other state agencies, state employees, our communities, and our fellow citizens effectively,
responsively and cost-effi ciently.
Submit your nomination by 12 noon Dec. 10 to jill.lucas@doa.nc.gov, then join us from 2-4
p.m. Dec. 15 for the annual DOA Holiday Reception. That’s when we’ll announce our honoree
and celebrate, as a group, the good things we have achieved and the important acts that will
follow in the coming year.
A Message from the Secretary
2-5. Administrator Spotlight
5. Practicing to Save Lives
6. Proclamation Ceremony
for American Indians,
Mental Heath needs of
Service Members
7. Empowering Pakistani
Women, Cyber Stalking
8. New Electric Vehicles,
new Hires & Retirements
9-11.Division News, SECC
12. Division Contact List
Contents Fall 2010
Join us for food and fellowship on
Wednesday, December 15, 2010, 2-4 p.m.
Commission Room, Fifth Floor Administration Building
Nominations due
The nomination deadline for the John
R. Larkins Award is Dec. 15. This
award is given annually during the State
Employees’ Martin Luther King, Jr. Day
Observance Program to a state employee
who best exemplifi es the deeds of its
namesake in human and race relations
in the workplace and community. For
information about the award or the event,
visit www.MLK2011.nc.gov.
2 Fall 2010
Administrator Spotlight:
Recognizing Excellence in Strategic Planning
A gency for Public
Telecommunications
Ivy Hoffman
The entire APT team contributes to the success
of the outcomes defi ned by our strategic plan.
Our No. 1 measure is customer satisfaction
with our production services: from the person
who answers the phones the fi rst time a potential client calls, to the
staff who write the scripts and work on the myriad elements that go
into a production, up to the person who processes a fi nal invoice,
everyone has an important role to play in meeting or exceeding our
client expectations.
Commission of Indian Affairs
Greg Richardson
I nominate Mickey Locklear because of
her hard work and efforts to assure that American
Indian students stay in high school and are exposed
to career options through the Educational Talent
Search (ETS) program. The success of our youth
is a key measure of our success as a Commission. ETS supports
an annual Youth Unity Conference, which is held on a college or
university campus for the purpose of exposing our students to a
college atmosphere and the educational opportunities and options
available to them. The program provides educational support for
650 American Indian students.
Facility Management
Tony Jordan
Sid Chambers has done a tremendous job developing
our plan and making sure we capture all the necessary data. A
big part of our plan was to improve communications with our
stakeholders, which led to a complete transformation of our
work order system. Sid worked with our software vendor to
reset our program so that additional information is recorded
and able to be transferred. The new Customer Work Request
program became active in July and is now in use by about half
of our building coordinators. It will become mandatory on
Jan. 1, at which time we anticipate signifi cant increases in our
ability to track and respond to requests.
Fiscal Management
Robin Diehl
The Strategic Plan has emphasized the importance
of those whose consistent good work may not always attract
attention. Successful day-to-day operation is essential to our
team’s tasks being completed accurately, thoroughly and in
a timely manner. It takes someone who is dependable and
conscientious, a person for whom doing the job right the fi rst
time is a personal hallmark. In Fiscal, receptionist Suzy Price
provides the “glue” that ensures a center of connectivity for
all the working parts within the offi ce. She approaches daily
tasks, unexpected emergencies and special events with the
same care and attention to detail, thereby aiding the offi ce to
accomplish its mission.
This time last year, the architects of DOA’s Strategic Plan were putting the fi nal touches
on a new, comprehensive tool that would document the effectiveness of the Department’s
daily functions. It also was designed to measure our ability to effect changes to
streamline business functions and increase overall effi ciency.
Directed by the Secretary’s Offi ce, and developed in close collaboration with Lynn
Summers of the Offi ce of State Personnel, DOA’s plan was commended for both its
inclusiveness and its clear goals. Divisions each created a set of challenging tasks which
required new ways of thinking and new methods of documentation.
Lead primarily by Christy Agner, who organized a series of meetings and spent countless hours reviewing documents, creating
templates and assisting Directors, the plan is now DOA’s offi cial playbook. It is the repository of data that proves our success, both as
a set of Divisions and as a Department. It also is where we fi nd evidence of the need to modify longstanding practices into ones that
function better.
So for this issue of the Administrator, instead of singling out one employee or even a team, we dedicate the
Administrator Award of Excellence to everyone whose efforts had the greatest impact on a Division’s ability to meet
its stated Strategic Plan. Special thanks go to the Division Directors who submitted these recommendations.
continued on page 3
HUB Office
Bridget Wall-Lennon
Patricia Jones, assistant
to the director/offi ce manager, has
been most instrumental in the success
of the HUB Offi ce’s Strategic Plan.
She has taken the initiative upon to
coordinate obtaining, compiling and entering the data for our
monthly reports. She confers with the appropriate staff members
and offers assistance in helping everyone make progress in
their initiatives. She has met a major goal herself in helping us
improve communications by creating a newsletter, The HUB
Connection, whose fi rst edition was published in summer
2010.
Human Relations Commission
John Campbell
I would like to recognize my
entire team. A key aspect of our plan was
the merger of our Community Relations
and Fair Housing units, which included
the cross-training of all staff. That has had unprecedented
outcomes for the Commission. Because we have more staff
working on investigations, we have closed more cases than ever
before – and qualifi ed for more federal dollars as a result. Some
of my folks had concerns in the beginning of our process, but all
staff bought into it and now they’re all believers.
Mail Service Center
Felix DeSantis
Barbara Coram is the person most responsible for
our success in this area. She has taken the lead in all aspects
of the strategic planning process. She works closely with the
employees involved in developing, monitoring and tracking our
progress. Her commitment and dedication to this process has
been and will continue to be the benchmark for our success.
Management Information Systems
Bob Zenkel
Our strategic plan is based upon
meeting our measurements, which are the
result of everyone performing their duties at
or above defi ned targets. Because our tasks
are inter-related, I feel strongly that our
accomplishments are team accomplishments. I am especially
proud of the way our team has worked together to develop
solutions for other Divisions needing resources to track and
accomplish their goals.
M otor Fleet Management
John Massey
I’d like to recognize my core team: Ron Allison,
Assistant Director; Jackie Montgomery, Vehicle Assignment
Manager; Robert Morris, Repair Authorization Manager;
Danny Willis, who has been our business manager since
Motor Fleet was established in 1981; and Miranda Miller, our
administrative assistant. Including me, we bring more than 100
years’ combined experience to the job, which is essential given
the challenges we’ve faced in the budget crunch. When you can’t
buy new inventory, the taxpayers’ dollars have to last longer.
These folks have worked hard to develop strong measures of
accountability while keeping our vehicles safe and on the road.
N.C. Council for Women
Jill Dinwiddie
This fi rst round of Strategic
Planning has been a challenge for us
because the plan we inherited does not
align well with the realities of when data
becomes available for our programs. Assistant Director Mary
Williams-Stover has been a tremendous help in translating
the data we have to the current model, as well as in developing
revisions that will better refl ect the good work our staff is doing
to serve at-risk women across the state. We also will capture
outcomes from new initiatives that will enable us to more fully
achieve our mission.
Division of Non-Public Education
Chená Flood
It is hard to nominate one
person, because we all work hard to
make sure that we accomplish our goals.
However, registering new home schools in
a timely manner is very important. I nominate Pamala Finnell,
who receives the mailed Notice of Intent forms and the online
submissions. She makes sure that all information is completed
and documentation is accompanying the form. If there are any
discrepancies she follows up with the registrant and makes sure
they are well aware of what is needed in order to list their school
as a legal home school. She works diligently to get all new home
schools processed within two weeks.
Fall 2010 3
continued on page 4
continued from page 2
Purchase & Contract
James Staton
The management team – Jim
Westbrook, Ralph Edelberg and Tina
McLamb – has done a very good job in
pushing their teams to increase effi ciencies.
Workloads have been redistributed and
productivity has improved. Processing time has been reduced,
thanks to our state procurement specialists ensuring that
agency documents are complete when submitted. Decreasing
the number of bids with brand-specifi c specs has helped to
increase competition and reduces costs. We also are looking at
opportunities for developing new statewide term contracts by
aggregating the needs of users statewide to increase purchase
volume and drive down costs.
State Construction Office
Greg Driver
The State Construction Offi ce operates
as a team. Our sections within the offi ce are
intertwined, and staff routinely assist outside of
their own section – on their own initiative – in
order to accomplish SCO’s mission of providing
professional design, plan review and inspection services to
ensure facilities funded and constructed by the State of North
Carolina are safe, sustainable, effi cient and cost effective.
SCO’s staff is motivated from a fi re within, and we continually
use our limited resources to effi ciently accomplish the multitude
of responsibilities statutorily placed upon us to the benefi t of the
citizens of North Carolina.
State Parking Division
Cathy Reeve
I think it’s my entire team, but
of course it’s the individual things they
do that help us succeed. Operations
Manager Derrick Moore has helped
us to improve how quickly we respond to repairs so customers
won’t be inconvenienced. Our fi nance folks, Wymeatric Lyons
and Madeleine Gordon, are noting an increase in our overall
revenue because we’re doing a better job of identifying what’s
outstanding and addressing it quickly. Receptionist Henrette
Ellison has a direct line now, allowing her to more effectively
assist customers. And our parking attendants have reported a
decrease in customer concerns. For example, more people use
credit cards and get in and out faster.
State Property Office
Speros Fleggas
In the absence of a Director, the employees of the State
Property Offi ce have pulled together to increase the effi ciency
of its operations, which affects citizens and employees across
the state. I credit its section heads – Tim Walton, John Webb,
Blane Rice and John Cox – for providing the leadership and
initiative to really get things done. And Teresa Matthews pulled
it all together and is continuing to keep track of everything the
Division has accomplished.
State Surplus Property Agency
Mickey Sauls
Ronda Lothringer, our Fiscal Offi cer, was instrumental
in establishing our measurements back in FY2009, ensuring that
they “told our story,” and creatively using this resource as a tool
that helps us better manage our business. Ronda regularly tracks
and reports our measurements and makes recommendation
on areas that need attention. As a result of her commitment
and ownership of the process, our Division is in a much better
posture for accountability. She understands our mission and,
since she takes to heart our outcomes, is proactive in making
suggestions that increase effi ciencies and help us achieve our
goals.
Veterans Affairs
Charlie Smith
Wayne Peedin, Assistant Director, was the instrumental
in developing the format to obtain the data used by the Division
of Veterans Affairs’ Strategic Plan. He collects data and puts it
in a format that can be used for our evaluation and he prepares
the reports each month which are submitted to the Executive
Team.
Youth Advocacy and
Involvement Office
Stephanie Nantz
Cynthia Giles has had the greatest impact on our
Strategic Plan. During my maternity leave, Cynthia
assumed the responsibilities for all aspects of YAIO’s
operations, including the strategic planning process.
She did this while maintaining all the responsibilities
of her current position. She was instrumental in
responding to requests from Fiscal Research and ensured that
the offi ce was making progress on our defi ned measures and
initiatives. She took on these responsibilities (and many more)
on short notice and without complaint. Her efforts have been
instrumental to our success.
4 Fall 2010
continued on page 5
continued from page 3
Fake smoke pours
from an upper fl oor
of the Archdale
Building as a
training
drill begins.
Responders from
the Raleigh Fire
Department and
several other
stations, EMS and
law enforcement
arrive on scene.
A “victim” is located
by responders and
prepared for safe
removal from
the building.
Other Significant Contributors
Christy Agner
There are two people whose contributions to the
Department’s initial development of the Strategic Plan cannot be
overlooked. One is Beth Allison, formerly of Human Resources,
who spearheaded our fi rst customer feedback exercise. These
in-person meetings with stakeholders, as well as the online
surveys, were extremely informative for our SWOT (strengths-weaknesses-
opportunities-threats) analysis. It helped people
understand what we were doing and why they should care
about it.
And Joey Ennis of Management Information Systems
deserves credit for developing an excellent website
that allows us to document our process and highlight
our successes. He showed us how we could use the website to
underscore our branding and build on the Governor’s theme of
transparency. Other agencies used consultants to develop their
sites, but Joey used his creativity to build an excellent site that
complemented the Department’s mission.
Practicing to save lives, protect property
By Moses Carey Jr., Secretary
When you picture in your mind New York’s Twin Towers
engulfed in fl ames, or even fake smoke pouring from a
fi ctionalized movie high-rise, the thought of at-risk workers
exiting safely from a multi-story offi ce building is a very real
concern. It’s one we develop plans for through our Facility
Management Division, but the unpredictable nature of such
events make real-time drills vitally important in saving lives and
property.
That is why the Department of Administration did not hesitate
when we were approached by the Raleigh Fire Department
with a request to conduct a high-rise training drill in a state
offi ce building. Such an exercise was held all day Oct. 23
at the Archdale Building, which houses the Departments of
Crime Control and Public Safety, and Environment and Natural
Resources. Our role was coordinated by Ricky Edwards of
Facility Management.
The drill was repeated three times during the day to allow
numerous fi re departments and emergency medical response
teams an opportunity to participate. Responders staged their
equipment in the parking lot behind the Administration
Building.
Fire department offi cials trained in a highly realistic, dark and
smoke-fi lled environment. Responders practiced locating teams
and hooking trucks into hydrant systems, but did not spray water
during the drills.
While the exercise may have briefl y inconvenienced those who
live and work in the area, the impact of not training for potential
crises could be far more devastating. We were proud to have
played a role in this important activity, and thank our colleagues
for their selfl ess efforts to protect our safety.
Fall 2010 5
continued from page 4
Gov. Perdue with Molly Jacobs, Miss N.C. Indian Senior Citizen Coalition
Princess, and Kerry Bird, Program Coordinator for the Teen Tobacco Use
Prevention Program of the N.C. Commission of Indian Affairs.
Charlie Smith
6 Fall 2010
Formal proclamation ceremony a first for American Indians
There have been countless historic moments in the Old House
Chambers over the years. Even the casual observer can sense
that as soon as they enter the high-ceilinged room in the State
Capitol, gaze at the towering portrait of George Washington, and
imagine the robust debate that must have roared over the rows of
polished wooden desks.
But something especially grand happened there on Nov. 3.
Before a packed house of tribal members – including an Alaskan
Indian family that recently chose Raleigh as its home – Gov.
Bev Perdue formally proclaimed November as American Indian
Heritage Month in North Carolina.
Acknowledging the formal ceremony as a fi rst, the Governor
took time to read the entire proclamation aloud before signing
it with eight pens – one each to represent our state-recognized
tribes. She also paid tribute to our state’s American Indian
service members, whose contributions are acknowledged in
this year’s celebration poster, “Honoring the Legacy of Our
Warriors.” The handsome image was created by Jayce Williams,
the Department of Administration’s talented graphic designer.
By Greg Richardson, Executive Director. N.C. Commission of Indian Affairs
As Commission Chairman Paul Brooks observed, it was a
privilege to think where we started – as North Carolina’s earliest
inhabitants – to where we found ourselves that day, in the center
of state government, surrounded by friends and family, and
commended by our Governor.
Attention focused on mental health needs of service members
In September, happy families
across our state and nation were
eagerly planning homecoming
parties for service members
whose combat mission in
Iraq offi cially ended. But for
many of those who served,
the trauma they experienced
will overshadow any sense of
celebration.
It’s not easy to walk away from
combat stress, and some of our
best and bravest have found
themselves in the previously unimaginable position of returning
home with drug or alcohol addictions. They need and deserve
our support, but the unfortunate stigma of needing mental health
services still lingers in the military, causing countless service
members to suffer in silence.
By Charlie Smith, Director, Division of Veterans Affairs
I was proud to join Gen. Barry McCaffrey, the former U.S.
Director of National Drug Control Policy, when he launched
“National Recovery Month” on Sept. 1 at the Wilmington
Treatment Center. Staffed by highly dedicated professionals
and hailed as a national model, the center specializes in
providing counseling to men and women in service and post-service,
as well as their families.
On behalf of all North Carolina veterans and service members,
I am proud to acknowledge Gen. McCaffrey’s role in
recognizing their needs through his efforts to both improve
and increase access to meaningful treatment options. Truly
a “Soldier’s General,” he has taken this issue to heart and
inspired all who attended to embrace the challenge to do more
for those who have sacrifi ced so much to ensure our freedoms.
Deputy Secretary June W. Michaux addresses the
delegation as Leila Bekri, program director of the
International Affairs Council, looks on.
Fall 2010 7
Female delegation works to empower Pakistani women
We all are fortunate to live and work in a time when female
leadership in state government is the norm and not the
exception. With a female governor and majority on the Council
of State, and many more women
in executive roles, it is all too easy
to overlook the years of struggle
and inequity that preceded these
accomplishments.
I was reminded of that quite vividly
one October morning during an
extraordinary meeting with nine
female legislators from different
political parties and regions in
Pakistan. The delegation had just
attended the Council of State meeting
– a session led by Gov. Bev Perdue,
in which fi nancial and policy reports
were presented and votes taken on
multi-million dollar transactions. Such
public meetings, I learned, do not
occur back home.
I was joined by four women – each of whom has experienced
“fi rsts” in their professional careers – invited to meet with the
group and share our experiences: Linda Carlisle, Secretary of
Cultural Resources; Beth Wood, State Auditor; Cherry Berry,
Labor Commissioner; and Jenny Lancaster, Chief Operating
Offi cer of the Department of Correction.
Our distinguished guests, here as part
of the U.S. Department of State’s
International Visitor Leadership
Program, each are dedicated to
enhancing open government and
improving conditions for women.
“We are here to see what you do here
and to share the things we learn with
the women of our country,” said one
second-term legislator.
Their comments and questions suggest
they have their work cut out for them,
but they will carry home ideas that
may help to improve the lives of all
Pakistanis.
Learning about their commitment
to help empower women is a strong
reminder of how far we’ve come. And realizing that women like
us serve as role models around the world is both humbling and
inspiring.
By June W. Michaux, Deputy Secretary
Your own cell phone can be used to help someone stalk you.
As an advocate for survivors of domestic violence and sexual
assault, I thought I was familiar with the many ways victims can
be stalked. But since attending the N.C. Conference of District
Attorneys’ Stalking in the Digital Age conference in Raleigh,
I have learned about disturbing ways that computers and cell
phones can deliver potentially dangerous details about our
whereabouts.
Cell phones with GPS “locator service” are a key culprit. If
activated, anyone with the account information can see where a
cell phone is located and, by extension, where its owner likely is.
Abusers have been known to give such devices as gifts,
especially to children. Tragically, battered woman have already
been found and harmed in shelters this way.
By Julie A. Owens, Southwestern Regional Director, N.C. Council for Women
Cyber stalking is new domestic violence concern
Another safety concern is information provided unwittingly
by the at-risk individual through social networking sites, site
as Facebook. A recent “upgrade” in the Facebook system
makes phone numbers available – but they can be protected by
adjusting privacy settings.
At-risk individuals and others concerned about their privacy
should follow these steps to restrict access to their phone
number: Select “Account” at the top of your Facebook page.
Next, click on “Privacy settings.” Select “Custom,” then
“Customize Settings.” Next, click on “Contact Info.” You can
then customize your phones numbers for “only me” or whatever
level you want.
For more information, visit the Stalking Resource Center at the
National Center for Victims of Crime and Project Safety Net of
the National Network to End Domestic Violence.
8 Fall 2010
New electric vehicles join Facility Management fleet
By Tony Jordan, Director, Division of Facility Management
People used to do a lot of funny things
to test a car’s quality. They’d kick the
wheels. They’d rev the engine.
Well, I guess we could kick the wheels
of the two new electric vehicles that
joined the Facility Management fl eet
in late October, but we’re more focused
on keeping these “clean fuel” vehicles
clean. And don’t worry about the air-conditioning
wasting precious battery
life. These high-tech babies come with
old-school fans built into the driver’s side
of the dashboard.
Furthermore, the only way you’d get
these vehicles to “rev” is to stand next
to one and growl. They are practically
silent in operation, producing only a
faint Dustbuster-like hum heard from the
cabin.
Despite such seeming quirks, we are
proud to welcome these energy effi cient
additions to the Facility Management
fl eet of service vehicles. And we are
grateful to the Clean Fuel Advanced
Technology Project (CFAT), which
provided a $21,000 grant to procure
them.
Able to carry a 1,100 pound payload and
travel about 40 miles on a single charge,
the vehicles will be used primarily for
landscaping jobs, delivery of project
supplies and supervisory tasks by select
managers. They also will be on display at
various state events for the public to learn
more about “clean fuel” technology.
New Hires, Retirements
New Hires
Darnesia McKoy Aug. 2 State Parking Division
Joseph Capron Aug. 9 Facility Management
Charles Dixon Aug. 9 Facility Management
Wayne Heilig Aug. 19 Veterans Affairs
Travis Hardy Sept. 1 Facility Management
Joseph Rippard Sept. 1 Facility Management
Timothy Hall Sept. 7 Facility Management
Robert Rue Sept. 7 Facility Management
Duncan Cameron Sept. 13 Facility Management
Cheri Toner Oct. 11 Human Resources Management
Katrine Middleton Oct. 13 Human Relations Commission
Maya Burt Oct. 18 State Property Offi ce
Patricia Bowers Nov. 1 Offi ce of the Secretary
Shareka Alexander Nov. 1 Veterans Affairs
Robin Diehl Nov. 3 Fiscal Management
Retirements
Dewey Stephens Oct. 1 Fiscal Management
Joy Taylor Oct. 1 Purchase & Contract
Grady Freeman Oct. 1 Facility Management
Edwin Patterson Oct. 1 State Construction Offi ce
Bob Schultz receives his Lifesaver
Award from the Secretary.
Secretary Carey hosted an Employee Appreciation Ice Cream Social on a balmy
afternoon in September on the grounds of Facility Management. COO Anne Bander
enjoyed her turn serving ice cream and chatting with DOA colleagues. She is joined
by Secretary Carey and Charmaine Fuller Cooper, Director of the N.C. Justice for
Sterilization Victims Foundation and co-chair of DOA’s SECC campaign.
Division News
Agency for Public
Telecommunications
The Agency for Public
Telecommunications marked its 30th
year of serving the citizens of North
Carolina on Oct. 20 during a meeting
of the Board of Telecommunications
Commissioners.
Commission of
Indian Affairs
The Commission swore in four new
members on Sept. 10 with the assistance
of Rep. Ronnie Sutton, a champion
of American Indian issues in North
Carolina. Sutton, who will be leaving the
Legislature this year, was commended
by Secretary of State Elaine Marshall,
who delivered welcoming remarks.
More than two dozen employees from
across the state attended a full staff
meeting in Raleigh on Nov. 8, which was
following by an employee appreciation
luncheon.
Facility Management
Congratulations to Ricky Edwards for
earning the Manager of Environmental
Safety and Health Certifi cate from
the N.C. State University Industrial
Extension Service, the Safety and Health
Council of North Carolina, and the N.C.
Department of Labor.
Employees Rebecca Squires and
Jennifer Ahler were featured in the
N&O for preparing creative yet frugal
work lunches:
http://www.newsobserver.
com/2010/08/25/645629/anewlease-on-
lunch.html
Fiscal Management
Robin Diehl joined DOA as Chief
Fiscal Offi cer on Nov. 3 following the
Sept. 30 retirement of former CFO
Dewey Stephens. Secretary Carey
appointed Samuel Jacobs to serve
as Acting Fiscal Offi cer during the
interim period.
HUB Office
Director Bridget Wall-Lennon received
the Chairman’s Award given by the 2010
Greater Raleigh MED Week for her
service to the planning committee. She
also received the Bobby Baskins “Point
of Information” Award given by the 2010
NCMWBE Coordinators’ Network at its
24th Annual Professional Development
Conference in Wilmington.
Congratulations to Rick Baskett, who
received his Certifi ed Public Manager
certifi cate during a formal commencement
ceremony held Oct. 11 at the N.C.
Museum of History. The rigorous
program is administered by the Offi ce of
State Personnel. Baskett was joined by
Secretary Carey and commended along
with other graduates by Britt Cobb, the
Governor’s Chief of Staff.
Happy Birthday to: Bridget Wall-Lennon
(Sept. 16), Patricia Jones (Nov. 13), and
Grover Burthey (Nov. 20).
Human Resources
The power went out in his house the
morning of Nov. 5, so Bob Schultz was
a little harried when he arrived at work.
Imagine his surprise to realize he was late
for a meeting – one to honor him with
a “Lifesaver Award” for his exceptional
team work in accepting additional job
duties over the past several months.
“Wow, this must be one of those pat-on-the-
back things you hear about,” said
Schultz, who was given the award by
Secretary Carey.
Fall 2010 9
Division News continued on page 10
State Construction Offi ce Director Greg Driver
is presented the Sir Walter Raleigh
Award by Secretary Carey.
(from left) Kerry Bird, June W. Michaux, Jayce Williams,
Moses Carey and Anne Bander
10 Fall 2010
Division News continued from page 9
Cheri A. Toner joined the HR team in
October as its Workers’ Compensation
HR Specialist.
Justice for Sterilization
Victims Foundation
The Foundation launched its toll-free
hotline on Oct. 26 to provide
information and initiate the identifi cation
process for individuals who believe they
were sterilized under the authority of the
N.C. Eugenics Board program between
1929 and 1974. The number is
1-877-550-6013 (toll-free in North
Carolina) or 919-807-4720. The hotline
is operational from 10 a.m. to 4 p.m.
Monday through Thursday.
Mail Service Center
In October, MSC Supervisor III Dennis
O’Neil spent a wonderful week in
Ireland with his lovely wife Marie. They
toured Galway, Dublin and all points in
between with some of Marie’s family. It
was a mighty craic! (In Raleigh-speak,
that means a good time was had by all!)
Management
Information Systems
LeeAnne Harris has joined MIS as a
Technical Support Analyst. She will
continue to be based at the Mail Service
Center.
Motor Fleet Management
Motor Fleet launched a new fi ve-vehicle
“mini-motor pool” on Oct. 18 in the
Downtown State Government Complex.
Its purpose is to provide improved access
to fl eet vehicles for employees who need
them for short trips to conduct state
business.
N.C. Council for Women
It’s time to update your e-bookmarks:
The N.C. Council for Women has
updated its web address to
www.councilforwomen.nc.gov.
Secretary’s Office
On behalf of Gov. Bev
Perdue, Secretary
Carey presented a
framed copy of the
new American Indian
Heritage Month poster to
DOA Graphic Designer
Jayce Williams, who
designed it. It was signed
by the Governor, who
commended Williams
for his “great work!”
Joining the Secretary
for the presentation
was COO Anne Bander,
Deputy Secretary June W.
Michaux, and Kerry Bird
of the Commission of Indian Affairs,
who guided this annual project. The print
was framed by Facility Management.
Secretary Carey was appointed to
the N.C. Interagency Council for
Coordinating Homeless Programs, which
advises the Governor and the Secretary
of the N.C. Department of Health and
Human Services on issues affecting
people who are homeless or at risk of
becoming homeless.
State Construction Office
On behalf of Raleigh Mayor Charles
Meeker, Secretary Carey presented
State Construction Offi ce Director Greg
Driver with the Sir Walter Raleigh
Award for “outstanding contribution
towards enhancing the beauty of the
City of Raleigh.” The award, in the
Community Appearance category,
recognizes State Construction’s role in
improvements to Capitol Square and the
Capitol East Entrance.
State Property Office
Welcome to Maya Burt, who joined the
State Property team in October as our
Processing Assistant.
Happy Birthday wishes to Tim Walton
(Nov. 25), Glen Finnell (Dec. 5), Maya
Burt (Dec. 10), Jeff Mulligan (Dec. 19),
and Pam Strickland (Dec. 22).
State Surplus
Property Agency
Congratulations to State Surplus front
offi ce Processing Assistant III James
Mitchell, who married Ashley Rose
on Oct. 23. The couple was married
in Topsail Island honeymooned in Las
Vegas.
Federal Surplus has created a listserv to
notify local governments and nonprofi ts
when budget-stretching items are
Division News continued on page 11
DOA’s State Employees Combined Campaign, co-chaired
by Charmaine Fuller Cooper and Trumelia
Hawkins, raised more than $27,672 through employee
donations and fundraising events, such as the fourth
annual Flu Shot Bake Sale and a Fish Fry at the Mail
Service Center. Secretary Carey, who will be chair of
the statewide SECC drive next year, did his part to
encourage DOA participation. He promised to wear a
costume chosen by donors if a fundraising goal was
met, and donned this Darth Vader costume during the
Division Coordinator’s Recognition Event in October.
He even playfully knighted leaders when they accepted
their certifi cates of appreciation. He is joined at right
by SECC Director Mary Paisley.
SECC Special Events
Theron Locklear (left) of the
Mail Service Center preps
and fries fi sh for SECC event
fundraiser. Bake sale treats
(right) were donated by
DOA employees.
available at the agency. Join our listserv
at http://lists.ncmail.net/mailman/
listinfo/federalsurplus, , and please share
this information with colleagues.
Veterans Affairs
We are pleased to welcome back Brett
Baldree, who returned from Military
duty on Oct. 5 and resumed his role as a
District Veterans Service Offi cer in our
Greenville District offi ce.
Shareka Alexander started work in
our Elizabeth City offi ce on Nov. 1 as a
processing assistant.
James McMinn, Processing Assistant IV
at the State Service Offi ce in Winston-
Salem, welcomed the arrival of a new
baby boy, Connor James McMinn, on
Sept. 13.
Happy birthday to:
Martha Roark, Hickory (Nov. 3), Paul
Caudill, Hickory (Nov. 6), Janelle
Benson, Durham (Nov. 6), Jimmy
Bowles, Greenville (Nov. 8), Terry
McMillan, Durham (Nov. 9), Judy
Bryant, Durham (Nov. 9), Roger
Smith, Kinston (Nov. 20), Barry West,
Greensboro (Nov. 27), Diane Norris,
Raleigh (Dec. 3), James McMinn,
Winston-Salem (Dec. 6), Robert Jones,
Raleigh (Dec. 9), Flavia Creech, Kinston
(Dec. 9), Rosemary Keenan, Wilmington
(Dec. 10), Ann Conde, Garner (Dec. 11),
Alice Wrenn, Hickory (Dec. 14), James
Whitehead, Kinston (Dec. 18), Joy
Mallard, Jacksonville (Dec. 19), Treva
Jenkins, Kinston (Dec. 23), and Joy
Lewis, Greensboro (Dec. 26).
North Carolina was the only state with
four federally-designated regional
Division News continued from page 10
Fall 2010 11
observances for Veterans Day:
Charlotte, Fayetteville, Morehead City
and Warsaw.
Youth Advocacy and
Involvement Office
Harriett Southerland heard the
challenge and rose early to participate
in the National Make A Difference Day
on Oct. 23. She and fellow N.C. State
Alumni spent the morning painting the
Pullen Park fence. Thank you Harriett
for Making A Difference!
YAIO was awarded a $47,190.12 grant
to create up to 10 Student Energy
Internship and Fellowship Program
positions. The new slots will be part of
the 2011 State Government Internship
Program.
Division News-Contact List
Agency for Public Telecommunications Jill.Hammergren@doa.nc.gov
Commission of Indian Affairs Kimberly.Hammonds@doa.nc.gov
Council for Women Tara.Minter@doa.nc.gov
Division of Facility Management Jennifer.Norton@doa.nc.gov
Division of Non-Public Education Chena.Flood@doa.nc.gov
Division of Purchase & Contract Peggy.Crawley@doa.nc.gov
Division of Surplus Property Angela.Jervis@doa.nc.gov
Offi ce of Fiscal Management Robin.Diehl@doa.nc.gov
Offi ce of Historically Underutilized Businesses Pat.Jones@doa.nc.gov
Human Relations Commission John.Campbell@doa.nc.gov
Human Resources Management Susan.Pait@doa.nc.gov
License to Give Trust Fund Commission Vanda.Wilson-wormack@doa.nc.gov
Mail Service Center Barbara.Coram@doa.nc.gov
Management Information Systems Robert.Zenkel@doa.nc.gov
Motor Fleet Management Miranda.Miller@doa.nc.gov
Secretary’s Offi ce Sheree.Pratt@doa.nc.gov
State Construction Offi ce Veronica.Howell@doa.nc.gov
State Property Offi ce Teresa.Matthews@doa.nc.gov
State Parking Systems Catherine.Reeve@doa.nc.gov
Veterans Affairs Angela.Heilig@doa.nc.gov
Youth Advocacy and Involvement Offi ce Elaine.Pischke@doa.nc.gov
The Administrator is an online publication of the N.C. Department of Administration.
Please print and post a copy for employees who do not have internet access.
Governor Bev Perdue, State of North Carolina
Secretary Moses Carey Jr., N.C. Department of Administration
Anne Bander, Chief Operating Offi cer
Jill Warren Lucas, Director, Communications Offi ce
Jayce Williams, DOA Graphic Artist
Do you have good news you’d like to share with DOA colleagues?
Please submit items to your Division Coordinator listed below.
Fall 2010 12